Cruise Whitsundays:
Bookings cancelled within 24 hours of departure incur a 100% cancellation fee. No shows are charged 100% of the tour cost.
Cancellation 24 - 48 hrs prior to departure incurs a 50% cancellation fee.
Transfer to another Cruise Whitsundays cruise - no fee.
Spirit of Freedom:
An AUD$100 cancellation fee applies from time of booking to 61 days prior to departure.
20% cancellation fee applies with less than 60 Days Notice
100% cancellation fee applies with 21 days or Less Notice
All passengers are strongly advised to travel with Travel Insurance that covers for Trip Cancellation and Scuba Diving Evacuation & Medical cover.
SeaLink Queensland:
CANCELLATION POLICY:
If the Magnetic Island ferry is cancelled by SeaLink QLD due to unforeseen circumstances (for example, inclement weather) a transfer to another day or full refund will be offered.
No refunds are given on unused ferry tickets.
Cancellations for day tours will incur the following cancellation fees:
More than 30 days before departure: 10% of coast
Between 7 and 30 days before departure: 50% of cost.
Less than 7 days before departure: 80% of cost.
Within 24hr of departure (or no-show): 100% of cost. No Refund.
Whitsunday Jetski Tours:
Cancellations made after 6pm the night before tour or 'no show' may incur a 50% charge.
Whitsunday Segway Tours:
Prices are inclusive of GST and National Park management fees which help fund assistance to keep the National Park beautiful.
Cancellations made after 6pm the night before or ‘no show’ may incur a 100% charge. Management reserves the right to change or limit tour itinerary or times in extreme weather conditions. Cancellation by management is unlikely but if necessary clients will be offered an alternative day (if available) or full refund.
Liability: Clients should note that riding a Segway involves some risk. While we make every effort to safeguard our clients we cannot be held responsible for personal injury or loss due to the actions of the clients which are beyond our control.
Rider weight restrictions of between 45 and 117kg and age restrictions of 12 years old and above apply. A signed release will be required from all participants before riding the Segways. We recommend you take out travel insurance prior to commencement of the tour.
Segway riders must be free of alcohol and other substances which may impair judgement and be able to stand unaided. You do not need any prior experience to participate in any activities on the Segway Tours.
Skedaddle:
100% cancellation fee if you cancel within 24 hours of booked departure, which includes any factors beyond your/our control and also includes but is not limited to: medical issues, airline or transport delays, bad weather etc (Competition and Consumer Act 2010). Please be aware no show, no refund. Travel insurance is highly recommended. Skedaddle, the company or the captain of the day reserves the right at any time, without compensation, to alter, change or cancel without notice any: Service provided, the tour, part of the tour, the destinations, use only one destination, use a different vessel or any matter or thing. Due in part or in whole but not restricted to: Adverse Weather, strong winds, medical issues (yours or others), mechanical problems or any matter that may affect the safety of a passenger or passengers or the safe operation of the tour or any other problem or issue.
Skedaddle is a lot of fun, fast exhilarating exciting ride! But NOT for everyone. NOT SUITABLE for the frail, elderly, young, bad backs, recent operations or injuries, or those who are pregnant.
CHILDREN MUST BE 1.3 M TO RIDE
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
